299bet BD's Terms & Conditions

01 Eligibility & Age Restrictions

You must be 18 years of age or older to open an account and use any services on 299bet BD. We strictly prohibit underage gaming and are fully committed to enforcing this policy.

299bet BD reserves the right to verify your age and identity at registration or at any time thereafter. You may be asked to provide a national ID, passport, or other government-issued document to confirm your identity.

• Only individuals of legal age are permitted to use 299bet BD.
• Registering with a false age or identity will result in permanent account suspension.
• Any withdrawal will be suspended if an account is suspected of belonging to a minor.
• It is each member's responsibility to comply with the laws applicable in Bangladesh.

02 Account Registration

Each individual may register only one account on 299bet BD. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.

All information provided at registration must be accurate, complete, and up to date. If any details change, please notify our support team promptly.

• You must provide your correct name, phone number, and email address when registering.
• Keep your password strong and never share it with anyone.
• Keeping your account secure is solely your responsibility.
• Any suspicious activity must be reported to support immediately.
• Sharing your account with a third party is strictly prohibited.

03 Deposits & Payments

299bet BD accepts deposits via Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket. Please read the information below carefully before making a deposit.

• Deposited funds may only be used for betting and gaming purposes.
• You must provide accurate information when making a deposit. 299bet BD is not responsible for any issues arising from incorrect details.
• If your deposit is not completed, please contact support within 30 minutes.
• Deposits from third-party accounts are strictly prohibited.

04 Withdrawal Policy

Your account must be fully verified (KYC) before withdrawals can be processed. Withdrawal requests from unverified accounts will not be accepted.

• Minimum withdrawal amount: ৳ 500.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Standard withdrawals are processed within 1–24 hours.
• Large withdrawals may require additional verification, which can take between 24–72 hours.
• Withdrawals may be withheld if bonus conditions have not been met.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

05 Bonuses & Promotions

299bet BD regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

• The wagering requirement for each bonus is stated on the relevant offer page.
• Each bonus may only be used once per member, unless stated otherwise.
• If you withdraw before meeting the bonus wagering requirements, both the bonus and any winnings from it will be forfeited.
• Any attempt to abuse bonuses or claim bonuses across multiple accounts will result in immediate account suspension.
• 299bet BD reserves the right to modify or cancel any bonus offer at any time.
• For full details on bonuses, please visit our Promotions Page View.

06 Betting Rules

All betting on 299bet BD is subject to specific rules. 299bet BD holds the sole right to accept or void any bet.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, the affected bet will be considered void.
• Separate rules apply for in-play betting once a match has started.
• System bets and multi-selection bets are only considered winning if all conditions are met.
• If an event is cancelled, the stake for that bet will be refunded.
• In any betting dispute, the decision of 299bet BD is final.

07 Prohibited Activities

The following activities are strictly prohibited on the 299bet BD platform. Any such activity, if detected, will result in permanent account closure and may lead to legal action.

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to claim bonus benefits.
• Automated betting using software or bots.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other members to manipulate betting outcomes.
• Registering with a fake ID or using someone else's personal information.
• Attempting to carry out a cyberattack or hacking against the platform.

08 Account Suspension

Members may close their account at any time by contacting our support team. We recommend withdrawing any remaining balance before proceeding with account closure.

299bet BD reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of our terms and conditions.
• If fraud or suspicious activity is suspected.
• If identity verification fails.
• Extended inactivity for more than 12 months.
• By direction of the regulatory authority.

09 Privacy & Security

299bet BD treats the protection of your personal information as a top priority. Our platform uses 256-bit SSL encryption to keep your data and transactions fully secure.

We never sell your personal information to third parties. Data may only be shared when required by law or to prevent fraud. For more details, please see our Privacy Policy Read.

10 Responsible Gaming

299bet BD believes betting is entertainment, not an addiction. We encourage our members to play responsibly and provide a range of protective tools to support them.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic logout after a set period of inactivity.
• Self-Exclusion: Option to self-suspend your account for a set period of time.
• Reality Check: Periodic reminders notify you of how long you have been playing.

To learn more, visit our Responsible Gaming Page View.

11 Limitation of Liability

299bet BD is not liable for any loss caused by technical errors, server outages, internet issues, or other external factors. That said, we always work to resolve any problems as quickly as possible.

• Any losses incurred through betting are entirely at the member's own risk.
• 299bet BD is not liable for any bets lost due to internet disconnection.
• Members are solely responsible if their account login credentials are compromised.

12 Changes to Terms & Conditions

299bet BD reserves the right to update these terms and conditions at any time. Any changes will be announced on the website and the "Last Updated" date will be revised accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.