Your personal data is a trust we take seriously. 299bet BD is committed to protecting your privacy at all times. On this page, we clearly outline what information we collect, why we collect it, and how we keep it secure.
Our Commitment: Any information you provide on the 299bet BD platform is used solely to deliver services to you. Your data is never sold or shared with third parties without your consent.
299bet BD ("we", "us", "platform") is committed to providing a safe and trustworthy online betting environment for members in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using the 299bet BD website or app, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
Our Privacy Policy is built in accordance with international data protection standards. We believe transparency is the foundation of trust, so every point is explained in clear, plain language.
299bet BD collects two types of information from members — data provided directly by you and data collected automatically.
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form / KYC Verification |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Usage Data | Betting history, login timestamps, preferred games | Automatically |
| Device Information | IP address, browser type, operating system | Automatically |
| Cookies Data | Session cookies, preference cookies, analytics cookies | Browser Cookies |
We only collect information that is necessary to provide you with our services. No excessive or irrelevant data is collected.
299bet BD uses your data only for specific purposes, each of which is detailed below:
Note: 299bet BD does not sell your data to advertisers or share it with third parties for marketing purposes.
299bet BD uses industry-leading security technology to protect your personal data. Our servers and databases are hosted in internationally certified data centers.
Your Responsibility: Keep your account password and login credentials private. Never share your password with anyone, and always log out when using a public device.
299bet BD does not generally share your personal information with third parties. However, in certain limited circumstances, some information may be shared:
In the situations above, only the minimum necessary data is shared. Under no circumstances is your data used for advertising or marketing purposes.
299bet BD uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
As a member of 299bet BD, you have the following rights over your personal data:
To exercise these rights, support@299betbd.app to email us. We will respond within 30 days.
299bet BD strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
If we become aware that a minor has created an account, we will immediately deactivate it and delete all associated data.
For Parents: Please ensure your child cannot access 299bet BD. If a minor has created an account, contact us and we will take immediate action.
299bet BD retains your information only for as long as necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Fraud Laws |
| Support Conversations | 3 Years | Service Quality Improvement |
| Cookies Data | 1 year or until end of session | User Experience |
Once data is no longer needed or legally required, it is securely deleted or anonymized.
299bet BD reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.
For significant changes, we will send a notification to your registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay informed about any updates.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our privacy team is always ready to help.
Email: support@299betbd.app
Response Time: Within 72 hours (typically within 24 hours)
Language: We accept inquiries in both Bengali and English
Your concerns and questions matter to us. For further assistance, visit our FAQ Page।
The Core Pillars of Data Protection at 299bet BD
Every transaction and data transfer is secured with 256-bit SSL encryption. No third party can access or read this information.
A rigorous identity verification process keeps your account secure and helps prevent fraud.
Your personal data is never sold to advertisers or third parties. This is our core commitment.
Third-party specialists conduct regular audits of our systems. Any vulnerabilities found are addressed immediately.
With 2FA enabled, accessing your account requires both your password and a mobile verification code.
Our Bengali-speaking support team is always available to help with any questions or concerns about data privacy.